Shipping & Returns

Shipping Policy

At Gadnexy, we are committed to providing a smooth and reliable delivery experience across the UK.

• Orders are processed within 1 business days.
• Once your order has been dispatched, you will receive a tracking number via email.
• Delivery times typically range between 5–7 business days depending on your location and demand.
• FREE UK and EUA shipping is available on selected orders and promotional items.

Please note that delivery times may occasionally vary during busy periods, holidays, or due to courier delays.

Order Tracking

As soon as your parcel is shipped, we will send you a tracking code so you can monitor your delivery in real time.

Return & Exchange Policy

We want you to shop with confidence.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:
• Items must be unused and in their original condition.
• Products should be returned in the original packaging whenever possible.

Once your return is approved and received, your refund will be processed to your original payment method.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately with photos of the item and packaging so we can resolve the issue as quickly as possible.

Need Help?

Our support team is always here to assist you anytime through our website contact form or support email.